Política de envío

After your purchase, we will send you an email confirming your order
Once your item ships, you will be sent a tracking number via email.
Please allow 48 hours for your tracking information to be updated.
Item will normally take between 4-7 days to reach you via Standard Shipping method.

Return Policy can be found on the bottom drop menu (scroll all the way down to end of page to find "Refunds")

For any other related queries you can email us at support@houseofpetsdelight.com

Shipping Delays:

Please note that we do not have control over shipping delays. If you have questions about your delivery status, please do not hesitate to contact us. Possible reasons for a delay include:

1. Parcel is awaiting customs inspection in your home country
2. Parcel is awaiting space availability on the shipping aircraft
3. Parcel simply needs time to go through the system - some cities take longer to process items than others